CANCELLATION AND REFUND POLICY


1. Introduction

At Pred Solutions ("we", "our", or "us"), we strive to ensure customer satisfaction with our services. This Cancellation and Refund Policy outlines the terms under which you can cancel our services and request a refund.

2. Cancellation Policy

2.1 Service Cancellation by Customer

  • Notice of Cancellation: To cancel a service, you must provide us with written notice via email to [Your Email Address] or through your account dashboard, if applicable.
  • Cancellation Period: Cancellations must be made at least [15 days] before the scheduled service date or the next billing cycle to avoid charges for that period.
  • Non-Refundable Services: Certain services may be non-refundable once they have been commenced or delivered. These services will be clearly identified as such at the time of purchase.


2.2 Service Cancellation by Pred Solutions

  • Right to Cancel: We reserve the right to cancel any service at any time if you violate our terms and conditions or engage in fraudulent or unlawful activities.
  • Refund Eligibility: If we cancel a service for reasons other than a breach of terms by you, we will provide a pro-rata refund for the unused portion of the service.


3. Refund Policy

3.1 Eligibility for Refunds

  • Initial Refund Requests: If you are not satisfied with our services, you may request a refund within [14 days] of the initial purchase or commencement of the service.
  • Pro-Rata Refunds: For ongoing services billed on a recurring basis, refunds will be issued on a pro-rata basis for the unused portion of the service period.
  • Non-Refundable Fees: Certain fees, such as setup fees, administrative fees, or special service fees, are non-refundable. These fees will be clearly indicated at the time of purchase.

3.2 Refund Process

  • Requesting a Refund: To request a refund, contact our customer support team at [info@predsolutions.com] with your order details and the reason for the request.
  • Processing Time: Refund requests will be processed within [7-14 business days] from the date of request. Refunds will be issued to the original payment method used at the time of purchase.
  • Partial Refunds: If a service was partially used or delivered, we reserve the right to issue a partial refund based on the extent of the service provided.

4. Exceptions

4.1 Non-Refundable Services

Certain services and products may be non-refundable. These include but are not limited to:

  • Customized services or products tailored specifically for you.
  • Services that have been fully rendered or delivered.

4.2 Special Promotions

Refunds for services purchased under special promotions or discounts will be subject to the terms of the promotion. Such terms will be clearly communicated at the time of the offer.

5. Changes to This Policy

We reserve the right to modify this Cancellation and Refund Policy at any time. Any changes will be posted on our website with the updated policy date. Your continued use of our services after the changes take effect constitutes your acceptance of the revised policy.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Pred Solutions
Email: info@predsolutions.com