Privacy Policy

Last updated: 6 November 2026

Who we are

PRED Solutions ("we", "us") is a technology company based in Koramangala, Bengaluru, Karnataka, India. For this website we decide why and how your personal data is used. Contact: info@predsolutions.com.

What we collect and why

• Enquiry and quote forms: your name, phone number, email, organisation, the service you choose and your message. We use these only to reply to your enquiry and to send you a quotation.
• Ask PRED chat: the questions you type. We use them to answer you and to improve the answers. Please do not enter patient or other sensitive information. If an external AI service is enabled by us, your questions are sent to that service to generate the reply.
• Analytics (only if you accept cookies): pages visited, device and approximate location, collected through Google Analytics.
• Embedded map (only if you accept or click Load map): loading the map shares your IP address with the map provider.

Our basis for using your data

We rely on your consent, which you give by submitting a form with the consent box ticked, or by accepting cookies. You can withdraw consent at any time by writing to us.

Who receives it

Our team, our email and hosting service providers who process data on our instructions, and, if you accept them, the analytics and map providers named above. We do not sell personal data.

How long we keep it

Enquiries are kept only as long as needed to respond and follow up, and copies saved in our website dashboard are deleted automatically after the retention period we set (currently 365 days). Email records follow our normal business records schedule.

Security

We use encrypted connections, access controls and regular software updates. No system is completely secure, so please avoid sending sensitive personal or health information through the website forms.

Your rights

You may ask to access, correct or erase your personal data, withdraw consent, or nominate another person to exercise these rights on your behalf, as provided under the Digital Personal Data Protection Act, 2023 and its rules. Write to info@predsolutions.com and we will respond within a reasonable time. If you are not satisfied you can approach the Data Protection Board of India once it is operational for your matter.

Children

This website is meant for adults and businesses. We do not knowingly collect data from children.

Changes

We will post changes on this page and update the date above.